Privacy Policy
Meister Electric, Inc. · Effective date: November 11th 2026
Meister Electric, Inc. ("Meister Electric," "we," "us") respects your privacy. This policy explains what information we collect through meisterelectric.com and in the course of doing electrical work for you, how we use it, and the choices you have.
Contact us: Meister Electric, Inc. · 711 S Kickapoo Creek Road, Peoria, IL 61604 · 309-697-9450 · service@meisterelectric.com
Information we collect
Information you give us. When you submit a service or estimate request, call, text or email us, we collect your name, company, phone number (including mobile number), email address, job address, your preferred way to be contacted, a description of the work, and any photos, plans or documents you upload.
Job and billing records. When we do work for you, we keep records of the work performed, estimates, invoices and payments. Card payments are handled by our payment processor. We do not store full card numbers.
Website usage. Our website host, Squarespace, automatically collects basic technical information such as your IP address, browser type, the pages you visit and how you arrived at our site. This information is used to run the site, keep it secure, and show us general traffic statistics. Squarespace uses cookies for these purposes, and you can limit cookies in your browser settings.
How we use your information
To respond to your request, schedule visits and prepare estimates
To perform the work, send invoices and collect payment
To send appointment reminders and job updates by text, email or phone
To keep business, tax and accounting records required by law
To keep our website working and secure
We do not sell your personal information, and we do not use it for targeted advertising.
Text messages (SMS)
What we send. If you give us your mobile number and agree to receive texts, Meister Electric may text you about your service requests, appointments and arrival times, estimates, invoices and job status. These are service messages about your work with us, not advertising.
How you agree. You agree to receive texts by choosing "Text" as your preferred contact method or checking the text message consent box on one of our request forms, by asking us to text you when you call or email, or by texting us first. Agreeing to receive texts is not a condition of hiring us or buying any service.
Frequency and cost. Message frequency varies based on your job. Message and data rates may apply, depending on your mobile plan.
Opting out and help. Reply STOP to any message to stop receiving texts. We will send one final message confirming you are unsubscribed. Reply HELP for help, or contact us at 309-697-9450 or service@meisterelectric.com. You can also ask any of our staff to stop texting you.
Your mobile information is not shared. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. We share mobile numbers only with the text messaging provider that delivers our messages for us.
Mobile carriers are not liable for delayed or undelivered messages.
Who we share information with
We share information only with companies that help us run our business, and only as needed for that work:
Squarespace (website hosting and request forms)
Google Workspace (company email and file storage)
Our scheduling and job management software provider
Our payment processor
Our accounting software provider
Our text messaging provider (to deliver texts only, as described above)
We may also share information when required by law, to protect our rights or safety, or as part of a sale or merger of our business. None of these exceptions apply to text messaging opt-in data or consent, which we do not share with third parties.
How long we keep it
We keep job, billing and tax records as long as needed for our business and as required by law. We keep request form submissions that do not lead to a job only as long as they are useful for following up. If you opt out of texts, we keep a record of your opt-out so we do not text you again.
Security
Our website uses encrypted connections (HTTPS), and only Meister Electric staff who need your information can access it. No system is completely secure, but we take reasonable steps to protect your information.
Your choices
You can ask us to see, correct or delete the personal information we have about you, or to stop contacting you by text, email or phone. Email service@meisterelectric.com or call 309-697-9450. We may need to keep some records, such as invoices, for legal or tax reasons.
Children
Our website and services are for adults. We do not knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we will post the updated version on this page with a new effective date.